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Frequently Asked Questions

What forms of payment do you accept?

At this time, we accept Visa, MasterCard and American Express credit cards.

How do I place an order?

You can place an order on-line by adding items to your shopping cart and then following the directions under Checkout.
You can also place an order via telephone by calling Customer Service Toll Free at 877.776.5033.

How do I track an order?

Once the order is submitted on-line you will receive a confirmation email with an order number, shipping provider, and tracking number. You can use the tracking number to track the shipping status of your order. ShopReddGolf.com's preferred shipping provider is UPS.

Who can I call if I have a problem or a question on an order?

Contact Customer Service via the Contact Us tab or by calling Toll Free at 877.776.5033.

What should I do if I forget my password?

Enter your email address and click on Forgot Password?  The system will ask you for your name and registered email address.  Your password will be emailed to your registered email address.

How do I change my personal information?

Click on My Account and select Edit Profile to make any changes to your mailing address, email address, or telephone number.

How do I make a return?

See our Return Policy for information on returns and exchanges.
 
Where can I obtain warranty information?
 
For warranty information on golf clubs, travel gear and accessories, footwear and apparel; contact Callaway Golf at 877-CALLAWAY or email shop@callawaygolf.com